Ready to invest in CRM software?
So you know all about Customer Relationship Management and you are looking at options and vendors like Onpipeline. But what should you think about before you invest? Here are a few things to consider. Is it compatible with your existing systems and applications – CRM is not only going to benefit the sales department. It affects all aspects of the business, finance, customer service, even deliveries! Therefore any new software needs to work with all the systems you already have running in the business. You want a CRM system that communicates with email, ERP, accounting and so on. Will it fit in with your future IT plans – When you are choosing your sales crm software think about what your IT plans are for the future so that you do not have future integration issues. Can it be customized to suit your business needs – Even if you are in the same industry, companies come in different sizes and all operate in different ways. You need to know that the CRM system you choose can b...